What happens if I am out when the courier tries to deliver my parcel?

If you are not available when the driver tries to deliver your parcel, the courier may attempt to leave the parcel with a neighbour. If they are unable to complete your delivery, they will leave a card with further delivery instructions.

Please contact your courier company directly to organise a convenient delivery date.

You can find more information on their own sites:

DPD

UPS

 

Have more questions?

Submit a request

Related Articles

Do I have to sign for my parcel?
How do I know when my order has been shipped?
How long will I have to wait for my order to arrive?
I have more than one order, can they be shipped together?
What happens if I am out when the courier tries to deliver my parcel?
What should I do if my order hasn't arrived yet?

Delivery Country

Shipping to

Everywhere

  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Comoros
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Estonia
  • Faroe Islands
  • Finland
  • French Guiana
  • French Polynesia
  • Gabon
  • Gambia
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Honduras
  • Hong Kong SAR China
  • Hungary
  • Iceland
  • India
  • Ireland
  • Israel
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kiribati
  • Kuwait
  • Latvia
  • Lebanon
  • Lesotho
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau SAR China
  • Madagascar
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mexico
  • Micronesia
  • Moldova
  • Monaco
  • Montserrat
  • Morocco
  • Namibia
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Norfolk Island
  • Northern Mariana Islands
  • Norway
  • Oman
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Puerto Rico
  • Qatar
  • Réunion
  • Romania
  • Russia
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • São Tomé and Príncipe
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • South Africa
  • South Korea
  • Sri Lanka
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan
  • Tanzania
  • Thailand
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turks and Caicos Islands
  • Tuvalu
  • Ukraine
  • United Arab Emirates
  • Uruguay
  • U.S. Virgin Islands
  • Vanuatu
  • Vatican City
  • Venezuela
  • Wallis and Futuna
  • Zambia

My Account

    Loading bag contents...