Along with the item you wish to return for an exchange, please enclose the delivery & returns note inside your parcel.

State clearly that you would like an exchange, give the reason for the exchange and detail the item you would like to receive in exchange for the item purchased. We are only able to exchange an item for the same style in a different colour/size.

Once we receive your parcel, it will be processed within 10 working days (during busy periods this can vary). We will inform you about your new order number by email.

Please note exchanges are subject to product availability. If we are unable to fulfill your exchange order, we will issue a refund for the returned item at the price originally purchased.