The world is a different place to the one we all knew.
The situation is changing daily, and globally we are faced with different challenges at different times. We are being reactive to this ever-changing situation, and we encourage you to stay connected to our community online.
Due to government guidelines, some of our shops are currently closed. For details of individual shop openings, please head to our shop finder.
As shops re-open, here’s what we’re doing in-store to ensure a safe environment for all –
- Shop staff will wear face masks at all times and we ask shoppers to do the same
- Only a limited number of customers will be allowed to shop at once
- Social distancing will be enforced across the shop floor
- Card / contactless payment only
You are welcome to walk in, but for those who would be more comfortable, we will be offering personal one to one appointments; this bespoke service gives you the chance to browse our products in a safe environment. To check availability, head to our shop finder, search for your local shop and phone us or drop us an email.
Don’t want to venture out? We get it. That’s why we’re offering virtual shopping appointments. So, whether you want to see a few pieces up close, need some advice on sizing, or just want to know more about our new releases, get yourself booked in with one of our in-store experts. Find out more here
Our customer service team are very busy and may take a little longer to get back to you, but rest assured we are working hard to respond.
Stay connected to our community online, with exclusive playlists, interviews and articles always available. Music is a universal language that connects us all - we have 100s of playlists for you to explore.
Take care of yourselves so you can take care of others.